Nancy Fried Foster is delivering a keynote address on “Understanding Work Practices to Improve Information Services in Health Sciences Libraries” at the Upstate New York and Ontario Chapter of the Medical Library Association Annual Meeting in Watkins Glen, New York, on Thursday, October 27.

From the conference website:

Libraries enjoyed a long period of stability, when a new library could look and work just like an older library, but over the past few decades this has ceased to be the case. As things change, we can try to convince people to keep using library resources, spaces, and services as before; or we can make a “best guess” about what they need and make some changes; or we can go out into the community and talk to people to find out what they are really doing and what they really need. In this talk, Nancy Fried Foster will describe how this last approach has been used in academic and medical libraries and the benefits that can come from it.


UNYOC/MLA Annual Conference

Watkins Glen, NY

Thursday, October 27, 9:00 – 10:00 am