College fluency—the knowledge and abilities enabling students to effectively access, and utilize, and advocate for needed college services and resources. In a session at the Library Assessment Conference in Portland, Oregon, Melissa Blankstein and Elmira Jangjou will share insights from an Ithaka S+R project empowering librarians to support students navigating college with college fluency.

This IMLS-funded research initiative explores how leaders, faculty, and staff members both within and outside of the library respond to students’ non-curricular inquiries, how familiar they are with the services provided by other offices, and how they receive feedback and data to determine if students have received proper support. Explore the full conference schedule to learn more about the session.