Since 2014, Ithaka S+R has undertaken a series of projects to quantify with demographic data an issue that has been of increasing concern within and beyond the arts community: the lack of representative diversity in professional museum roles. While our analysis found there were structural barriers to entry in these positions for people of color, we have also uncovered through qualitative research cases where museums have taken meaningful steps to increase diversity, equity, and inclusion within their organizations and in relation to the communities they serve.

Demographic surveys

Working with key partners, Ithaka S+R has developed a three-part questionnaire designed to measure diversity within cultural organizations. The questionnaire includes:

  • A spreadsheet to record the demographic categories of all staff within an organization
  • A survey questionnaire targeted at HR directors focused on diversity programs within the organization
  • A survey questionnaire targeted at museum directors, which focused on board member diversity and policy issues.

In collaboration with The Andrew W. Mellon Foundation, the Association of Art Museum Directors (AAMD), and the American Alliance of Museums (AAM), we fielded this questionnaire in 2014, and again in 2018. The second report, Art Museum Staff Demographic Survey 2018, was published in January 2019. 

In 2015, with the help of the New York City Department of Cultural Affairs (known as DCLA) and generous funding from the Mertz Gilmore and Rockefeller Brothers foundations, we surveyed the cultural organizations that receive support from DCLA.  The resulting report, Diversity in the New York City Department of Cultural Affairs Community, has led to several concrete initiatives to improve diversity, equity, and inclusion within the city’s cultural organizations.

“The Art Museum Demographic Survey that we commissioned from Ithaka S+R together with the Association of Art Museum Directors and the American Alliance of Museums is the best investment I’ve made at Mellon.”

— Mariët Westermann, Executive Vice President for Programs and Research at Mellon

Case studies

Following the initial demographic survey of art museums, many museum leaders expressed interest in taking action to address these barriers to professional advancement for members of historically underrepresented communities, but not all were equally prepared to address issues of diversity, equity, inclusion, and outreach more broadly. So, we again partnered with the Mellon Foundation and the Association of Art Museum Directors (AAMD) to examine how some art museums have been successful in these areas, hoping that this would allow others to learn from peers and adopt practices that would reduce their own structural barriers not only with respect to staffing but towards achieving equity more broadly.

The series profiles the following museums:

We hope that by providing insight into the operations, strategies, and climates of these museums, the case studies will help leaders in the field approach inclusion, diversity, and equity issues with fresh perspectives. As a final capstone to this project, we published a synthesis of what can be learned reading across these eight institutional case studies.

Selected media coverage