Through the Community College Libraries & Academic Support for Student Success (CCLASSS) project we examined student goals, challenges, and needs from the perspective of the students themselves. The project’s goal was to provide community colleges and their libraries with strategic intelligence on how to adapt their services to most effectively meet student needs.

Reports and issue briefs

May 18, 2020
Planning, Partnering, and Piloting: A Community College Library Service Innovation Playbook

November 6, 2019
What Do Our Users Need? An Evidence-Based Approach for Designing New Services

October 24, 2019
Surveying Community College Students: Strategies for Maximizing Engagement and Increasing Participation

September 30, 2019
Student Needs Are Academic Needs

August 13, 2018
Amplifying Student Voices

Blog posts

February 12, 2020
Now Available: Research Toolkit for Developing Services and Assessing Student Needs

November 6, 2019
A Methodology for Testing Service Concepts

October 24, 2019
How to Survey Community College Students

September 30, 2019
Students Are the Experts: New Report Explores the Needs of Community College Students

January 14, 2019
Defining Academic Support Services in Community Colleges

November 13, 2018
Community College Student Success Project in the Journal of Academic Librarianship

September 4, 2018
“The Degree Is Cool, But I’m More About the Knowledge”: How Community College Students Define Student Success

May 2, 2018
Amplifying the Student Voice

Media coverage

October 30, 2019
Report Proposes New Community College Library Roles
Lisa Peet, Library Journal

September 30, 2019
Libraries as Student Success Hubs
Madeline St. Amour, Inside Higher Ed

September 30, 2019
What Support Services Should Community Colleges Prioritize?
Natalie Schwartz, Education Dive

September 30, 2019
How Libraries Can Meet the Extracurricular Needs of Community-College Students
Kathryn Palmer, Chronicle of Higher Ed

September 19, 2019
Inclusive Higher Ed: Academic Libraries Serving Nontraditional Students
Lisa Peet, Library Journal

August 15, 2018
Library Project Analyzes Student Success in Community Colleges 
Dian Schaffhauser, Campus Technology

August 13, 2018
Libraries Are Often Missing From ‘Student Success’ Initiatives. Researchers Are Asking How to Change That 
Sydney Johnson, EdSurge