Janet Fletcher is the University Librarian at Victoria University of Wellington, New Zealand. She leads the Library and is responsible for developing its vision, strategic plan and implementation strategies to ensure that the Library provides high quality library resources, excellent client centred services and a supportive learning environment. She is also responsible for policy development, monitoring of performance indicators, building planning, and budget allocation and forecasting. For the last nine years, Janet has also been an active member of IFLA’s Academic and Research Libraries’ Standing Committee and was the Information Coordinator for most of this time. Janet is currently the Council of New Zealand University Librarians (CONZUL) representative on CEIRAC, the committee for Australian and New Zealand university libraries’ electronic resources consortia agreements and negotiations. Janet formerly held senior library roles at a number of Australian universities, including UNSW and Macquarie University in Sydney.