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tag: Library assessment

Blog Post
February 28, 2019

Landscape of Library Service Quality Tools

During the course of the past year, I have had a chance to speak with many assessment librarians, library deans, and others in academic libraries about the types of tools they are using, or considering, for their planning and assessment projects. We typically connect because they have fielded, or are thinking about fielding, one or more of the Ithaka S+R Local Surveys, which primarily focus on the ways in which students and faculty…
Blog Post
February 13, 2019

The Right Tool for the Job

Fostering Strategic Approaches to User Research

In October 2018 we had the opportunity to engage with attendees to at the Digital Library Federation (DLF) conference about fostering strategic approaches to digital library assessment. During the session we briefly presented a framework for thinking through various user research avenues and related methodologies (suggesting that the user survey isn’t the only useful tool libraries could employ even if we use them a lot!) and then invited participants to consider what they…