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tag: Student services

Upcoming Event
March 3, 2020

Shaping Up Services: Developing Prototypes for Student Success

Melissa Blankstein at the Educause ELI Annual Meeting

On Tuesday, March 3, Melissa Blankstein is presenting a poster on “Shaping Up Services: Developing Prototypes for Student Success,” at the Educause ELI Annual Meeting in Bellevue, Washington. For more information and to register, please visit the conference website. About the poster What methodologies can higher education institutions employ to develop new services that promote student success? This poster will share a data-driven approach recently implemented across a cohort of colleges: concept testing. Through concept testing, service providers can…
Blog Post
December 5, 2019

Making the CCASSE for Support Services

When we interviewed dozens of community college students about their challenges and unmet needs, many reported struggling with navigating college resources. When we subsequently heard from over 10,000 students via survey about the services they need to achieve their vision of success, the overwhelming majority responded positively to a service centered around helping students navigate these resources.  Last year, we embarked on the…
December 5, 2019

Organizing Support for Success

Community College Academic and Student Support Ecosystems

The Community College Academic and Student Support Ecosystems (CCASSE) project examines how academic and student support services at not-for-profit associate-degree granting colleges are organized, funded, and staffed, and how these services can most effectively advance student success. In spring 2019, we surveyed 249 chief academic and student affairs officers at community colleges across the United States on success measures, services offered, resource challenges and constraints, and vision for future service provision.