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tag: Surveys

Past Event
June 11, 2019

Christine Wolff-Eisenberg to Deliver Keynote Address at WALDO Conference

On Tuesday, June 11, Christine Wolff-Eisemberg is delivering the keynote address at the Westchester Academic Library Directors Organization (WALDO) Conference, “What Do They Want From Us? Surveying Patrons Across the Library Landscape.” The conference is taking place at Fordham University’s Walsh Library.
Blog Post
February 28, 2019

Landscape of Library Service Quality Tools

During the course of the past year, I have had a chance to speak with many assessment librarians, library deans, and others in academic libraries about the types of tools they are using, or considering, for their planning and assessment projects. We typically connect because they have fielded, or are thinking about fielding, one or more of the Ithaka S+R Local Surveys, which primarily focus on the ways in which students and faculty…
Blog Post
May 23, 2017

Leveraging Regret: Maximizing Survey Participation at the Duke University Libraries

Students are a notoriously difficult population to recruit for surveys. To combat this, Ithaka S+R has developed a number of strategies to encourage participation in our local surveys of undergraduate and graduate/professional students. Crafting effective invitation and reminder messages, determining when to send these messages, and ensuring that your communications are received and opened are all necessary steps in garnering maximum levels of participation from any population. For our local surveys of students specifically, we have found…
Past Event
June 29, 2015

Designing User-Centered Survey Questions for Strategic Assessment

Join us at ALA for our workshop, “Designing User-Centered Survey Questions for Strategic Assessment.” This workshop is designed to help librarians in assessment roles, or those interested in assessment, make evidence-based decisions about designing survey questions or selecting survey instruments to understand user’s research practices, needs, and library-related attitudes. Designing survey questions according to “best practices” in survey research methodology is a time-consuming, but necessary, process requiring expertise and specific skills. This workshop will provide an overview of the qualitative…