Topic: Student learning and outcomes

The spring 2020 term was unmistakably shaped by forces outside of the control of higher education leaders. The COVID-19 pandemic caused colleges and universities across the country—and the world—to quickly pivot in an emergency fashion to online teaching, learning, and research while grappling with a host of complex issues in serving students, supporting faculty and staff, and ensuring their financial viability. Thousands of institutions and millions of students were impacted in the United States alone. In response to…

Every fall, an estimated one million American students begin their postsecondary education at community colleges. In fact, close to half of all postsecondary students start off at these institutions—especially students from economically disadvantaged backgrounds. While most intend to eventually earn their bachelor’s degree, less than a third transfer-in to a four-year institution and only 13 percent actually earn their bachelor’s degree in six years. Transfer between two- and four-year institutions is a difficult pathway for students, leaving the well-documented benefits…

COVID-19 and its aftermath highlight the urgency for innovation around community college to independent college transfer. The pandemic is expected to produce an increase in community college enrollment due to students’ inability to safely travel further from home and families’ financial situations in the current recession. Meanwhile, independent colleges facing declines in fall enrollment will need to turn to local transfer students as a source of much-needed tuition revenue. Yet, the path from community college to four-year institution is often…

Service Concept Testing As part of a multi-year student service innovation project, co-led by Northern Virginia Community College and Ithaka S+R, we developed and implemented a new mixed-methods assessment approach: service concept testing.[1] With participation from six additional community college partners and support from the Institute of Museum and Library Services, we designed, evaluated, and piloted a variety of service prototypes. In this playbook, we describe the services generated and piloted as a result of these collaborations and…

Higher education programs that teach in prisons take on a near impossible task: to provide their students with a high-quality education, equal to anything beyond the prison walls, while working under strict constraints. Incarcerated students rarely have access to learning resources typically taken for granted on the outside—computers, books, and internet access are all heavily restricted by various state Departments of Corrections (DOC)—and instructors must work with and around DOC security protocols while planning and teaching their classes. While innovative…