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Topic: Student learning and outcomes

Blog Post
June 5, 2020

A New Resource to Help CUNY Students Transfer Smarter

When students transfer from one college to another they frequently are unable to count their previously earned credits toward degree requirements at their new institution, jeopardizing these students’ ability to earn degrees at their new institutions. Nationally, 43 percent of credits are wasted during transfer, and students who lose that many credits are far less likely to graduate than students who are able to transfer most of their credits. The COVID-19 pandemic will exacerbate this problem. Due to…
Blog Post
May 18, 2020

When Knowledge Breaks

As research, teaching, and learning in higher education drastically changed over the course of a few weeks earlier this term, effectively providing campus communities with relevant—yet continually changing—information has been critical. However, as we have documented in a recent multi-institution service planning initiative, students already were facing substantial challenges with navigating the college landscape prior to the pandemic. A few years ago, LaGuardia Community College developed an online platform to provide students with answers related to college services and…
Playbook
May 18, 2020

Planning, Partnering, and Piloting

A Community College Library Service Innovation Playbook

Service Concept Testing As part of a multi-year student service innovation project, co-led by Northern Virginia Community College and Ithaka S+R, we developed and implemented a new mixed-methods assessment approach: service concept testing.[1] With participation from six additional community college partners and support from the Institute of Museum and Library Services, we designed, evaluated, and piloted a variety of service prototypes. In this playbook, we describe the services generated and piloted as a result of these collaborations and…
Blog Post
May 14, 2020

Launching Two Projects on Supporting Data Work

Last summer we announced that we were going to begin two new collaborative projects on data, one focused on teaching, and one on research. While we couldn’t have anticipated then the conditions we are facing now, we believe the research is more important than ever. The first project will examine instructors’ support needs teaching with data in the social sciences, while the second project will study the support needs of researchers who work…
Blog Post
May 12, 2020

Leading the Library by Looking Beyond the Library

Library directors face a number of leadership dilemmas. Rising from the ranks, many feel the pull—or the need, given resource constraints—to work shoulder-to-shoulder with front-line employees as a “member of the team.” At the same time, many feel the need to engage with non-library constituencies across the campus and beyond in ways that take them out of the library. Which of these leadership models best positions the library for success? Last month, we released findings from our national survey…
Blog Post
May 8, 2020

Assessment Across Higher Ed

Join Us for a Webinar on May 13

Over the last few months, all units on campus have needed to plan in unprecedented ways for how best to support students, faculty, and other communities in response to the pandemic. As the activities related to teaching, learning, and research continue remotely during the spring term amid incredibly challenging circumstances, understanding the barriers students and faculty face has become more important than ever. Assessing and addressing community needs is also important for developing  appropriate supports for these communities…
Blog Post
May 7, 2020

How Will Postsecondary Education in Prisons Need to Change in Light of COVID-19?

Reflections from an interim report on technological equity for incarcerated college students

The rapid shift to online or distance instruction in the COVID-19 pandemic has been one of the most pressing and challenging issues for the field of higher education. This sudden, mass migration to online learning has crystallized issues of equity and access, as not all students, instructors, or even institutions are equipped to make this leap. Lacking regular access to computers, and with virtually no access to the internet, incarcerated college students, and the programs that serve them,…
Research Report
May 7, 2020

Advancing Technological Equity for Incarcerated College Students

Examining the Opportunities and Risks

Higher education programs that teach in prisons take on a near impossible task: to provide their students with a high-quality education, equal to anything beyond the prison walls, while working under strict constraints. Incarcerated students rarely have access to learning resources typically taken for granted on the outside—computers, books, and internet access are all heavily restricted by various state Departments of Corrections (DOC)—and instructors must work with and around DOC security protocols while planning and teaching their classes. While innovative…
Blog Post
May 4, 2020

Constructive Disruption in Higher Education

Every college and university is having conversations about what to do for the fall term, if not the summer, and considerations and decisions are slowly being made public, with understandable caveats. Even as approaches emerge, one thing should be top of mind: institutions have the opportunity to reconsider the familiar modes of both teaching and learning, and in doing so, improve the efficacy of both. This is not…
Blog Post
April 28, 2020

Five strategies for humanely conducting surveys in higher ed during a global crisis

The world has changed drastically in the last few months and so have the challenges that are facing our communities. Decision-making informed by evidence, gathered and acted upon quickly, is as important—if not more important—than it has ever been for higher education leaders. These are not normal circumstances for conducting research, let alone working or living. Under normal circumstances, my colleagues and I might start the development of a major survey by building an advisory board…
Blog Post
April 27, 2020

Online Learning During COVID-19

Digital and Educational Divides Have Similar Boundaries

In 2018, nearly 78 percent of households in America had a desktop or laptop computer and 74 percent had a broadband Internet subscription, a significant increase in digital access over the last two decades. Yet, millions of Americans are without access, and the distribution is wildly uneven across geographic regions (as well as demographic subgroups). A digital divide has existed in America for years, but the COVID-19 pandemic has exposed it and made it more relevant than ever…
Blog Post
April 23, 2020

Going Test-Optional with Equity in Mind 

Colleges and universities across the nation are revisiting nearly every aspect of their operations in order to best respond to the COVID-19 pandemic. In light of SAT and ACT administration changes and cancellations, at least 70 colleges and university systems have implemented test-optional policies, which either eliminate the requirement for prospective students to submit standardized test scores or…
Blog Post
April 22, 2020

Student Experiences During COVID-19

Actionable Insights Driving Institutional Support for Students

Update April 29, 2020: we are also offering a COVID-19 faculty survey for implementation in May and June. Last week, we began launching our COVID-19 student surveys as part of an initiative to address the pressing needs of the community as colleges and universities have pivoted to online instruction. The survey covers several key topics, including the effectiveness of course formats, the resources students are using, institutional communications, general wellness,…
Blog Post
April 10, 2020

Planning for the Recovery: Advice from a Former College President

The COVID-19 pandemic has put a sudden stall on social and economic activities throughout the world, dramatically changing our lives in just a matter of a few weeks, and increasingly raising concerns about a possible years-long recession. Now entering a month into what is becoming an ever more routine reality of teaching, learning, and working from home, colleges and universities are beginning to transition from the emergent need to preserve health and safety…
Blog Post
April 9, 2020

COVID-19: Incorporating the Student Perspective into Institutional Decision-Making

Over the past month, higher education has faced unprecedented challenges due to the COVID-19 pandemic. Thousands of colleges and universities–large and small, two- and four-year–and more than 22 million students are impacted in the U.S. alone. Many institutions have closed their campuses, moved instruction online, changed their admissions timelines, and modified their financial aid policies; they are now contemplating whether to invite students back to campus in the fall. Decisions already made and…
Blog Post
March 31, 2020

COVID-19 and Higher Education

Announcing a New Survey of Students to begin in April

In the wake of the COVID-19 pandemic, colleges and universities across the country are grappling with many challenges, including moving instruction online, ensuring that students are supported holistically, and beginning to forecast retention. To provide the real-time information needed by institutional leaders, Ithaka S+R is launching a new survey of students to enable institutions to swiftly address these crucial issues. In an effort to be as responsive as possible to community needs, we are prepared to…
Blog Post
March 20, 2020

Communicating COVID-19 in Higher Ed: Student Edition

Given recent disruptive circumstances surrounding COVID-19, students more than ever are being flooded with vital and often-changing information to protect their health and safety as well as the future of their educational experiences and attainment. In an effort to aggregate the continual communications sent to students, colleges and universities are often creating hubs of information on their websites, which encompass everything students need to know about their institution’s status, policies, key dates, and resources available going forward.
Blog Post
March 20, 2020

When Online Isn’t an Option

Higher Education in Prisons During a Pandemic

As the announcements of campus closures continue unabated, colleges and universities across the country are struggling to figure out how to adjust their teaching and learning practices, with many moving their courses online. But what does this mean for students who are incarcerated? Building on Ithaka S+R’s ongoing research on how technology can be leveraged towards increasing access to higher education in prisons and more equitable learning experiences, today we are taking a look at how the COVID-19…
Blog Post
March 16, 2020

Dispatches from the Higher Ed #covidclassroom

Teaching and Learning Edition

As the response to COVID-19 intensifies across the US and Canada, higher education institutions are responding by shifting classes online and adjusting pedagogical expectations en masse. Comprehensive tracking of campus closures and academic library responses provides an essential birdseye view of the sector’s response to the pandemic and there are a wealth of resources and case studies about best practices but what is…
Blog Post
March 13, 2020

Getting Online: Lessons from Liberal Arts Colleges

Many of the colleges and universities that are transitioning away from face-to-face courses in response to the COVID-19 pandemic are residential institutions that have not historically provided widespread online instruction. Through multi-year evaluations of the Council of Independent Colleges’ (CIC) Consortium for Online Humanities Instruction and the Teagle Foundation’s Hybrid Learning and the Residential Liberal Arts Experience program, Ithaka S+R has worked with similar…