“For me the college is just so big. Sometimes you get bounced back and forth from departments to departments… you get lost in bureaucracy.” For prospective and current students, the culture, nomenclature, and organization of higher education systems is often confusing, creating barriers to accessing needed services and information for enrollment and persistence.

At the Library Research Seminar: Telling Library Stories conference on Monday, September 16, Melissa Blankstein will join a panel with jean amaral (Borough of Manhattan Community College) and Africa Hands {University of Buffalo) to discuss the library’s role in supporting student navigation of services and resources, reframing the higher education experience through the concepts of college literacy and college fluency. Panelists will highlight insights gained from their complementary research initiatives and provide polling opportunities for attendees to gauge their own college literacy and fluency needs, as well as that of their institutions. Panelists will facilitate a hands-on exercise guiding participants in applying findings to their own institutions and leading to concrete action steps.

Learn more about the session.