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What happens when a student asks a librarian for information related to registering for classes, signing up for financial aid, or accessing mental health counseling services? These are questions community college librarians routinely respond to, though they are not directly related to librarians’ typical functions of supporting coursework or research. How might a librarian better support such a student? Last year, Ithaka S+R and the Borough of Manhattan Community College Library embarked on a two and a half year long…

We’re excited to announce that the Borough of Manhattan Community College Library and Ithaka S+R are partnering on new IMLS-funded research exploring librarians’ role in college fluency. The College Fluency Capacity Building research project will equip library faculty and staff to address new and urgent challenges they are facing in their profession as they are called to meet the changing information needs of the students they serve.