Institutions and states are facing increasing pressures to stop the practice of withholding student transcripts for failure to pay balances in full. In fact, over half of states have enacted or considered policies on this issue over the past several years. The Department of Education and the CFPB have also weighed in with guidance and new policies. In this session at the 2023 SHEEO Higher Education Policy Conference, leaders from three states that have taken unique approaches to addressing transcript withholding and the unpaid balances that lead to it will share their experiences and look ahead to new innovations to better serve institutions and students. Ithaka S+R’s Martin Kurzweil will moderate the panel discussion with Mike Duffey, Meredith Fergus, and Lee Nimocks.

View the full SHEEO conference schedule and more detailed information about the session.