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Publications

Issue Brief
April 17, 2025

Supporting Adult Learner Engagement in Kentucky

Addressing Administrative Holds, Past Due Balances, and Targeted Supports

Ithaka S+R and Kentucky CPE worked together to understand how administrative holds and unpaid balances affect institutions and adults with come credit, no credential. This reportsummarizes our key findings and offers potential solutions for institutions and states across the country, using examples from Kentucky. Part one covers administrative holds, part two focuses on past due balances, and part three discusses how institutions can adjust to the changing landscape of administrative holds.