Publications

According to recent National Student Clearinghouse (NSC) data, at the start of the 2023-24 academic year the population of students with some college, no credential (SCNC) under the age of 65 nationwide reached 37.6 million. Over 757,000 of those working age, stopped out students are New Jersey residents. Re-engaging and re-enrolling these students supports individual economic mobility, generates new tuition revenue for institutions, and advances regional education and economic goals.

Re-engaging and re-enrolling adult learners with some college credit but no degree is an increasing priority nationally and in New Jersey. Credential completion not only enables individuals to access higher paying jobs, but also generates tuition revenue for institutions and supports regional economic development. Recognizing this and the other benefits experienced when students return, New Jersey’s higher education institutions and the Office of the Secretary of Higher Education (OSHE) have made significant investments in re-engaging and re-enrolling stopped out students.

Ithaka S+R and Kentucky CPE worked together to understand how administrative holds and unpaid balances affect institutions and adults with come credit, no credential. This reportsummarizes our key findings and offers potential solutions for institutions and states across the country, using examples from Kentucky. Part one covers administrative holds, part two focuses on past due balances, and part three discusses how institutions can adjust to the changing landscape of administrative holds.