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Across the US, the number of individuals who started college but stopped out before attaining a degree has continued to grow. Research shows that earning an associate’s degree, bachelor’s degree, or a targeted credential has wide-ranging benefits, from increased lifetime earnings to improved health outcomes. Postsecondary institutions and regional economies also benefit when students re-enroll and complete programs. Returning students face unique challenges to re-enrollment and completion, and this is especially true for students with past-due balances at their…

In 2020, Ithaka S+R estimated that approximately 6.6 million students did not have access to their educational transcripts due to past due balances, resulting in stranded credits. This challenge may impact any student, but our research indicated it was more likely to affect students who identified as women, racial and ethnic minorities, and those from low-income backgrounds. During our initial investigation of stranded credits, we found that nearly all higher education institutions used transcript holds as a tool to…

The Ohio College Comeback Compact successfully concluded its pilot year, demonstrating proof of concept for a novel program aimed at re-enrolling college students with stranded credits and settling the institutional debt they owed their former institutions. The Compact is advancing to a full implementation at the eight original public colleges and universities in Northeast Ohio for the 2023-24 academic year. And, with generous support from Lumina Foundation, The Kresge Foundation, and the Joyce Foundation, Ithaka S+R will be…