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Ithaka S+R has been closely tracking the generative AI product landscape through a unique Product Tracking Tool. The Product Tracker includes descriptions of tools marketed towards postsecondary faculty or student users, as well as information about the pricing model, key features, and other relevant detail.

Open Source Program Offices (OSPOs) have become a familiar concept in large technology firms and technology-forward companies in a variety of other industries. Across the past couple of decades, companies have used OSPOs as centralized hubs for their open source software-related activities. OSPOs have been useful for establishing frameworks for how companies use and contribute to open source software, as well as making sure their engagement aligns with their broader business objectives.

Following the commercial release of tools like ChatGPT, it has become clear that generative AI technology will have a marked impact on higher education. In the midst of widespread discussions on how generative AI can best be leveraged in teaching and research contexts, universities are exploring how they can provide secure access to this technology for faculty, staff, and students. In our recent blog post on university custom AI platforms, we highlighted three institutions—the University of Michigan, Harvard University,…

In June 2023, the University of Michigan’s Generative AI Committee released a report with a list of recommendations for how to adapt to increased use of generative AI tools like ChatGPT. One of the committee’s key recommendations was that the university provide “secure and equitable access to GenAI platforms and tools for the entire U-M community.” To meet this need, the University of Michigan launched a custom AI…

The commercial release of ChatGPT and other forms of generative AI created a firestorm this spring in and well beyond higher education. Other types of AI were already being used in university settings, particularly by researchers, but the sudden availability of consumer-friendly tools capable of generating responses to virtually any query transformed AI from a specialized tool into a mass-market product. The rapid spread of these easy to use tools raised important questions about teaching, learning, and research practices in…

Open source software is the backbone of the digital economy and is critical to the development and maintenance of transparent, inclusive, and secure digital infrastructures. Universities and their employees rely on it daily for everything from basic communication to advanced research, and in turn make substantial contributions to the open source resources used within and beyond higher education. Over the past several decades, major corporations have created centralized offices, often known as Open Source Program Offices (OSPOs), to coordinate and…