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February 13, 2019

The Right Tool for the Job

Fostering Strategic Approaches to User Research

In October 2018 we had the opportunity to engage with attendees to at the Digital Library Federation (DLF) conference about fostering strategic approaches to digital library assessment. During the session we briefly presented a framework for thinking through various user research avenues and related methodologies (suggesting that the user survey isn’t the only useful tool libraries could employ even if we use them a lot!) and then invited participants to consider what they…
July 6, 2017

Assessing the Information Practices, Needs, and Perceptions of Strategically Important Populations

Partnering to Develop the Ithaka S+R International Graduate/Professional Student Survey Module

While enrollment of international students has grown considerably in the last decade in the United States, investigations into their information practices and library needs are limited in number and are rarely conducted in a manner that enables comparative analysis of international and domestic graduate students. At the University of Illinois at Urbana Champaign (UIUC), international graduate students represent a significant portion of the total number of graduate students as well as of the total number of international students…