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In recent years, as funders have increased their expectations for data sharing and machine learning use cases have multiplied, the need to develop an efficient infrastructure of research support services has become a strategic priority for many colleges and universities. To inform university decision making, Ithaka S+R has collaborated over the past two years with 29 US and Canadian institutions to develop strategies for improving the coordination of research data support services offered across different campus offices.

Open Source Software (OSS) has great potential to benefit higher education and is increasingly recognized as a core component of open science. The community that supports OSS for teaching and administrative purposes, such as Moodle and MIT Mathlets, has made great progress in seeding, scaling, and sustaining their projects within the academy and has built a robust and sustainable infrastructure. However, academic silos have made it difficult for this community to share knowledge with those developing OSS for research purposes.

When ChatGPT was released in November 2022, it prompted an ongoing national conversation about the role of generative AI across all sectors of intellectual labor. Within the academy, that conversation has focused primarily on generative AI’s impact on instruction, with relatively little attention being given to its role in scholarly research. The field of biomedical research in particular has provided some of the most promising use cases for generative AI, as well as being a site for potentially significant harm…

Identified as a high-impact practice by the American Association of Colleges and Universities in 2008, undergraduate research, scholarship, or creative activity is known to be especially transformative for underrepresented students, who are likely to face more barriers to participation. While most scholarship and funding of undergraduate research experiences is centered on the sciences, universities are making efforts to provide equivalent experiences for undergraduates in the arts, humanities, and social sciences—especially in the first two years of undergraduate study.

In response to universities’ strategic need to provide effective data support services to researchers, Ithaka S+R launched the Building Campus Strategies for Coordinated Data Support project in February 2023. In the first two phases of the project, participants conducted an inventory of data services on their campus and interviewed researchers about their research data services support needs. Spring 2024 marked the beginning of phase three during which participants will implement innovative strategies to assist researchers in navigating support services…