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Over the past twenty years, Florida State University (FSU) has recorded one of the largest increases in six-year graduation rates in the nation—increasing from 63.2 percent for the 1988 entering cohort to 79.1 percent for the 2008 entering cohort. This improvement in outcomes has occurred with only a modest increase in students’ entering credentials—for example, the average SAT score of entering students has slightly increased during the time period. Instead of selecting its way to better outcomes, FSU has focused…

A growing number of American community colleges are redesigning their curricula, advising services, faculty development programs, and relationships with four year institutions in order to help more students succeed. In most cases, reforms take place within existing operating structures, as gradual processes of cultural and institutional change. A response to dismal persistence and completion rates at community colleges, Guttman was designed, from its inception, to incorporate research-based practices for helping first-generation and low-income students at community colleges succeed. At Stella…

The Council of Independent Colleges (CIC), created in 1956, is a membership organization of nearly 700 independent, non-profit colleges and universities. The organization exists to support college and university leadership, advance institutional excellence, and enhance public understanding of private higher education’s contributions to society. To achieve these goals, CIC hosts and develops programs, seminars, and conferences that help institutions improve the quality of education, administrative and financial performance, and institutional visibility. Economic pressures have forced presidents of independent colleges to…

In recent years, a promising conversation about change at community colleges has emerged. Employing the language of redesign and reinvention, this conversation emphasizes comprehensive, broad-sweeping reform, and calls for a reorientation of community college missions around student learning and student success. Though it is hard to disagree that improving student outcomes is desirable, the traditional enrollment and funding models for community colleges make a true institutional “reset” difficult. Understanding how institutions have successfully gone about redesigning their operations and culture…

With 58 schools that enroll more than 800,000 students annually, the North Carolina Community College System (NCCCS) is the third largest system of higher education in the nation.[1] In 2010, NCCCS embarked on SuccessNC, a strategic initiative focused on sharing best practices, developing performance-based student success metrics, and testing system-wide policies to improve student access and success across all NCCCS schools. The SuccessNC initiative states that its ultimate target is increasing “the percentage of students who transfer, complete…

Scanning the social needs and economic realities faced by institutions of higher education in 2008, John Immerwahr described an “iron triangle” constraining colleges and universities. Immerwahr suggested that the three points of this triangle—cost, quality, and access—exist in an “unbreakable reciprocal relationship, such that any change in one will inevitably impact the others.” According to this logic, making a college or university more accessible or trying to increase the quality of instruction would necessarily drive up institutional costs. Conversely, reducing…

The University of Technology Sydney (UTS) is committed to research and learning in technology-based disciplines, such as engineering and information technology, and fields that rely heavily on technology, such as design, architecture and building. Located in the center of Sydney, Australia, the university aims to achieve world-class status through embedding of advanced technologies across the curriculum, strong academic performance in science, engineering and technology, orientation to industry and professions, and alignment with Australian economic and educational priorities.[1] Over…

Georgia State University (GSU), a public university in Atlanta with nearly 33,000 undergraduates, has dramatically improved its rates of student success over the past decade. GSU’s six-year graduation rate has increased from 32 percent in 2003 to 54 percent in 2014.[1] During the same period, GSU has made a concerted effort to increase enrollment for traditionally underserved students. Remarkably, the share of its students who are Pell eligible nearly doubled, from 31 percent in 2003 to 58 percent…

The past two decades have seen increasing pressure for greater transparency about student learning from both within and outside higher education. Internally, there is a desire to understand and improve the efficacy of curriculum, pedagogy, and student support. Externally, there is a desire to hold institutions—particularly public institutions—accountable. As a result, in the early 2000s the major higher education accreditors began to review colleges’ processes for setting student learning outcomes, assessing those outcomes, and responding to the results.[1]…

“The New American University.” To the outsider, or to the leader of another higher education institution, it may sound like a brash and arrogant boast. On the inside, for a person associated with Arizona State University (ASU), it can be an aspirational expression of pride and the opportunity to take a leadership role in U.S. higher education. ASU and its president, Michael Crow, seem to conjure up strong reactions from observers and competitors, both positive and critical. For example, Newsweek…