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October 22, 2020

Student and Faculty Voices on the Emergency Shift to Remote Learning

An Exploratory Study at a Large Urban Institution

The emergency shift to remote learning that took place during the spring 2020 term in response to the COVID-19 pandemic created unprecedented disruptions for students and faculty across colleges and universities, nationwide, and globally. As online and hybrid models of learning become prolonged solutions for institutions seeking to contend with the realities and continued uncertainties of the pandemic, the field can gain valuable and actionable insights from the lived experiences of students and faculty at the height of the…
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August 31, 2020

Conducting Virtual Focus Groups

A Short Methodology Case Study for Social Scientists

In June of 2020, Ithaka S+R conducted 18 synchronous exploratory virtual focus groups with 46 undergraduate students and 37 faculty, to assist a higher education institution in learning from its emergency transition to online learning during the spring 2020 term due to Covid-19. We will publish our findings, a time capsule of a university community’s rapid adaptation in response to COVID-19, in a public report later this year. To conduct these focus groups in the midst of the pandemic, we,…
July 30, 2020

Academic Advising Technologies in the Era of COVID-19 and Beyond

Exploring the Human Element

Academic advising is one of the most ubiquitous functions in higher education and a central pillar of the student success apparatus at any institution. Prior to the emergency shift to online learning resulting from the COVID-19 pandemic, more and more of the administration of student life had become integrated with technology. This includes advising technologies, which are becoming both more common and sophisticated. From foundational degree audit systems to predictive analytics engines, the technologies available to support advising…