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As research, teaching, and learning in higher education drastically changed over the course of a few weeks earlier this term, effectively providing campus communities with relevant—yet continually changing—information has been critical. However, as we have documented in a recent multi-institution service planning initiative, students already were facing substantial challenges with navigating the college landscape prior to the pandemic. A few years ago, LaGuardia Community College developed an online platform to provide students with answers related to college services and…

Last summer we announced that we were going to begin two new collaborative projects on data, one focused on teaching, and one on research. While we couldn’t have anticipated then the conditions we are facing now, we believe the research is more important than ever. The first project will examine instructors’ support needs teaching with data in the social sciences, while the second project will study the support needs of researchers who work…

Library directors face a number of leadership dilemmas. Rising from the ranks, many feel the pull—or the need, given resource constraints—to work shoulder-to-shoulder with front-line employees as a “member of the team.” At the same time, many feel the need to engage with non-library constituencies across the campus and beyond in ways that take them out of the library. Which of these leadership models best positions the library for success? Last month, we released findings from our national survey…

Over the last few months, all units on campus have needed to plan in unprecedented ways for how best to support students, faculty, and other communities in response to the pandemic. As the activities related to teaching, learning, and research continue remotely during the spring term amid incredibly challenging circumstances, understanding the barriers students and faculty face has become more important than ever. Assessing and addressing community needs is also important for developing  appropriate supports for these communities…

The rapid shift to online or distance instruction in the COVID-19 pandemic has been one of the most pressing and challenging issues for the field of higher education. This sudden, mass migration to online learning has crystallized issues of equity and access, as not all students, instructors, or even institutions are equipped to make this leap. Lacking regular access to computers, and with virtually no access to the internet, incarcerated college students, and the programs that serve them,…

The implications and consequences of the COVID-19  pandemic can vary greatly depending on demographic, political, social, cultural and economic factors.  Therefore the regional documentation initiatives–now being undertaken by cultural heritage institutions throughout the world–are essential to capturing local circumstances and experiences. This work is vital to help future generations understand the extent of the pandemic and its vast impact.  To this end, and in collaboration with several international preservation advocacy organizations, UNESCO recently made a public…

Every college and university is having conversations about what to do for the fall term, if not the summer, and considerations and decisions are slowly being made public, with understandable caveats. Even as approaches emerge, one thing should be top of mind: institutions have the opportunity to reconsider the familiar modes of both teaching and learning, and in doing so, improve the efficacy of both. This is not…

Over the past two weeks, Ithaka S+R has organized five roundtables for academic library leaders to help support their leadership during this time of disruption and uncertainty. In total, 40 library directors and two associate university librarians attended these sessions, representing every four-year institutional type. Participants introduced themselves by describing what has been working well for their libraries, the challenges they are facing, and their budgetary expectations. The discussion that followed–with minimum facilitation–then focused on the participants’ most…

Throughout the spring term, faculty across the country had to swiftly transition from in-person to remote instruction in the wake of the COVID-19 pandemic. As the term comes to a close, what can institutions learn from their experiences as they begin planning for the fall? We have partnered over the past month with dozens of colleges and universities to provide much needed student survey data in real time to inform intervention, retention, and…

The world has changed drastically in the last few months and so have the challenges that are facing our communities. Decision-making informed by evidence, gathered and acted upon quickly, is as important—if not more important—than it has ever been for higher education leaders. These are not normal circumstances for conducting research, let alone working or living. Under normal circumstances, my colleagues and I might start the development of a major survey by building an advisory board…

In 2018, nearly 78 percent of households in America had a desktop or laptop computer and 74 percent had a broadband Internet subscription, a significant increase in digital access over the last two decades. Yet, millions of Americans are without access, and the distribution is wildly uneven across geographic regions (as well as demographic subgroups). A digital divide has existed in America for years, but the COVID-19 pandemic has exposed it and made it more relevant than ever…

After one month of quarantining to mitigate the spread of COVID-19, the economic impacts of closing small businesses and cultural centers are becoming apparent. In the weeks and months to come, affected organizations will seek relief from numerous institutions for these sacrifices, which were necessary to comply with local orders, decrease the burden on the healthcare industry, and save lives in their communities. The form that relief will take remains to be seen. In cases where cultural organizations…

Colleges and universities across the nation are revisiting nearly every aspect of their operations in order to best respond to the COVID-19 pandemic. In light of SAT and ACT administration changes and cancellations, at least 70 colleges and university systems have implemented test-optional policies, which either eliminate the requirement for prospective students to submit standardized test scores or…

Update April 29, 2020: we are also offering a COVID-19 faculty survey for implementation in May and June. Last week, we began launching our COVID-19 student surveys as part of an initiative to address the pressing needs of the community as colleges and universities have pivoted to online instruction. The survey covers several key topics, including the effectiveness of course formats, the resources students are using, institutional communications, general wellness,…

Academic libraries have been on the leading edge of universities’ digital transformation for two decades. As a result, they were prepared for this moment of crisis. The broader lesson here, not just for libraries but for the entire higher education sector, is to continue investing “just in case” in enabling capacities—rather than, in this time of looming cutbacks, budgeting narrowly for today’s immediate needs only.  Recent weeks have seen the collapse of…

The COVID-19 crisis has massively disrupted our health, our society, and our economy. State policymakers are appropriately focused on addressing the most urgent needs of their residents. Soon, though, policy and budget decisions will arise that will affect the economic prosperity of states for years to come. Ensuring the vitality of public higher education must be core to those decisions. Public higher education is very much at risk. In the shorter-term, many public colleges and universities will face severe declines…

On March 25 I had the privilege of giving the introductory talk to NISO’s virtual conference on Research Behaviors and the Impact of Technology. The relationship between research behaviors and technology is a topic I have a birdseye view on through my work at Ithaka S+R, where I oversee a program examining scholars’ research practices discipline-by-discipline and we conduct a US-wide faculty survey triennially. The event was always already virtual and I found myself preparing amidst the…

Museums are in trouble. Consider the three primary sources of revenue for museums: earned revenue from visitors, private support, and endowment income. The first is indefinitely suspended, advocating for the second is increasingly difficult to justify during a public health crisis, and the third has been dramatically reduced by losses in the market. The Met and MoMA are laying off hundreds. While the threats those museums face are not necessarily existential, many other museums with smaller budgets will…

The COVID-19 pandemic has put a sudden stall on social and economic activities throughout the world, dramatically changing our lives in just a matter of a few weeks, and increasingly raising concerns about a possible years-long recession. Now entering a month into what is becoming an ever more routine reality of teaching, learning, and working from home, colleges and universities are beginning to transition from the emergent need to preserve health and safety…

Over the past month, higher education has faced unprecedented challenges due to the COVID-19 pandemic. Thousands of colleges and universities–large and small, two- and four-year–and more than 22 million students are impacted in the U.S. alone. Many institutions have closed their campuses, moved instruction online, changed their admissions timelines, and modified their financial aid policies; they are now contemplating whether to invite students back to campus in the fall. Decisions already made and…